A Canadian Wind Flavored Black Tea
Ingredients: black tea, apple pieces, flavoring, ginger pieces, cinnamon sticks, banana chips, coconut pieces, stevia leaves, and cloves.
Dubai and other Emirates (UAE)
Delivery fee: AED 20.00 for orders up to AED 200.
Free delivery: for orders over AED 200.
Delivery times
- Orders placed before 18:00 will be delivered on the same day (only in Dubai).
- Orders placed after 18:00 will be delivered the next day.
- Delivery to other Emirates is carried out the next day after the order is confirmed.
Change of delivery address
- We can change the delivery address before dispatch.
Damaged parcels
- If the goods are damaged during delivery, refuse the parcel and contact us.
- If you have already accepted the order, contact customer service for further action.
Payment
We accept the following methods of payment:
- VISA / MasterCard / Cash
We strive to provide high quality service, but if you need to return an item, please read our returns policy.
Return of goods due to changed mind / did not fit
We accept returns if the request is submitted within 3 days of receiving the order.
- The goods must be in the original packaging, unused and in a saleable condition.
- Returns are at the customer's expense - the buyer will arrange for delivery.
- After receiving and checking the goods, the amount will be refunded in a convenient form for the buyer.
- Shipping costs are non-refundable.
Return of goods under warranty (defect or damage)
If the goods are defective or damaged, we will accept a return within 90 days of receiving the order.
- The customer pays for the delivery of the returned goods, but we will compensate this amount if the warranty case is confirmed. It is important to properly store the goods.
- It takes up to 7 business days after receiving the goods to process the return.
- You can choose:
- Refund to the payment method.
- Exchange for a similar product (subject to availability in stock).
Important information about returns
- Returns are possible within 3 calendar days from the date of receipt of the goods.
- Returns are only possible for products purchased directly from Cantata, through the online store or a retail store.
- The product must be packed in its original packaging with a full set of accessories and documents.
How to arrange a return
- Contact us by phone at +971 52 922 7955 (Monday - Saturday, 9:00 - 18:00 GTZ).
- Send the product back. Shipping is at the customer's expense.
- Once the goods are received and checked, we will process the return within 7 working days and provide a refund or credit balance.
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