Terms and Conditions

Last Updated: [Insert Date]

These Terms and Conditions ("Terms", "Terms and Conditions") govern your relationship with CANTATA COFFEE SHOP L.L.C (the "Service") operated by Cantata.ae ("us", "we", or "our").

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use this website.

1. Use of the Website

You are granted a limited, non-exclusive, revocable, and non-transferable license to use and access this website in accordance with these Terms. We reserve the right to modify, suspend, or discontinue any part of the website at any time without notice.

2. User Obligations

• You must be at least 18 years old to use this website.
• You agree not to copy, distribute, modify, or exploit any content from this website without prior written permission.
• You shall not engage in any fraudulent or unauthorized transactions.

3. Purchases and Payments

By making a purchase, you agree to provide accurate and complete payment details. We accept payments via:

• Visa
• MasterCard
• Cash on Delivery (within UAE only)

All transactions are processed securely through third-party payment gateways. We do not store or share your payment details.

4. Order Processing and Cancellations

• Orders are processed promptly and shipped based on availability.
• We reserve the right to cancel any order due to stock unavailability, errors in pricing, or suspicion of fraud.
• If an order is canceled after payment, a refund will be issued to the original payment method.

5. Shipping and Delivery

We deliver to all Emirates in the UAE. Delivery times and fees may vary depending on location:

• Dubai: Same-day delivery for orders placed before 18:00.
• Other Emirates: Next-day delivery after order confirmation.
• Orders above 200 AED qualify for free delivery.

6. Returns and Refunds

If you are not satisfied with your purchase, you may return the product under the following conditions:

• Returns must be requested within 3 days of receiving the order.
• Products must be unused, in original packaging, and with all accessories.
• Shipping costs for returns are borne by the customer unless the product is defective.

7. Intellectual Property

All content, including text, graphics, logos, and images, is the property of Cantata.ae and is protected by copyright and trademark laws. You may not use any of our materials without permission.

8. Account Responsibilities

If you create an account on our website, you are responsible for maintaining the confidentiality of your login credentials. We are not liable for any unauthorized access to your account.

9. Limitation of Liability

Cantata.ae is not responsible for any direct, indirect, incidental, or consequential damages arising from your use of this website. We do not guarantee uninterrupted or error-free service.

10. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the content, security, or privacy policies of such websites.

11. Compliance with Laws

You agree to comply with all applicable laws and regulations when using this website. We do not trade with or provide services to individuals or companies restricted by the UAE government or international sanctions.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes shall be resolved in the courts of Dubai.

13. Amendments to Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page, and continued use of the website signifies acceptance of the revised Terms.

14. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

• Email: [email protected]
• Phone: +971 52 922 7955
• Address: Shop 39, Al Attar Business Center, Al Barsha 1, Dubai, UAE

Thank you for choosing Cantata.ae!