From The Medina Green Flavored Tea
Ingredients: green tea China Yin Xiang, Chun Mee, candied papaya bits, nana mint, flavoring, peach bits, white hibiscus buds, rose buds, cornflower blossoms.
Delivery in Dubai and other UAE Emirates
Delivery Cost: AED 20 for orders up to AED 200
Free delivery for orders over AED 200
Delivery Times
Dubai
• Orders placed before 2:00 PM are delivered the same day
• Orders placed after 2:00 PM are delivered the next day
Other Emirates of the UAE
• Orders placed before 1:00 PM are delivered the next day
• Orders placed on Friday after 1:00 PM or Saturday before 1:00 PM are delivered on Monday
• Orders placed on Saturday after 1:00 PM and Sunday are delivered on Tuesday
Changing the Delivery Address
We can change the delivery address before the order is shipped.
Damaged Parcels
• If the item is damaged upon delivery, refuse the delivery and contact us.
• If the order has already been Accepted, please contact support for further instructions.
Payment
We accept the following payment methods:
• VISA / MasterCard / American Express
We strive to provide high quality service, but if you need to return an item, please read our returns policy.
Return of goods due to changed mind / did not fit
We accept returns if the request is submitted within 3 days of receiving the order.
- The goods must be in the original packaging, unused and in a saleable condition.
- Returns are at the customer's expense - the buyer will arrange for delivery.
- After receiving and checking the goods, the amount will be refunded in a convenient form for the buyer.
- Shipping costs are non-refundable.
Return of goods under warranty (defect or damage)
If the goods are defective or damaged, we will accept a return within 90 days of receiving the order.
- The customer pays for the delivery of the returned goods, but we will compensate this amount if the warranty case is confirmed. It is important to properly store the goods.
- It takes up to 7 business days after receiving the goods to process the return.
- You can choose:
- Refund to the payment method.
- Exchange for a similar product (subject to availability in stock).
Important information about returns
- Returns are possible within 3 calendar days from the date of receipt of the goods.
- Returns are only possible for products purchased directly from Cantata, through the online store or a retail store.
- The product must be packed in its original packaging with a full set of accessories and documents.
How to arrange a return
- Contact us by phone at +971 52 922 7955 (Monday - Saturday, 9:00 - 18:00 GTZ).
- Send the product back. Shipping is at the customer's expense.
- Once the goods are received and checked, we will process the return within 7 working days and provide a refund or credit balance.
Other Popular Choices
Ingredients: white tea, green tea, candied pineapple, mango, cherries, citrus, cranberries, rose, strawberries.
Ingredients: China Gunpowder green tea, nanah mint leaves, natural flavoring.
Ingredients: black tea Ceylon, South India, China, orange peels (10%), flavouring
