Kopi Luwak Coffee – 100% Wild Collected

Kopi Luwak is one of the rarest and most famous coffees in the world. In the forests and coffee gardens of the Gayo Highlands in northern Sumatra, wild Asian palm civets roam freely at night and eat only the ripest coffee cherries. The beans pass through the animal and are naturally fermented along the way. Local farmers then collect them by hand from the forest floor, clean them carefully and process them. Because wild civets produce very small quantities, true wild Kopi Luwak is extremely limited.

Our Kopi Luwak is sourced from wild, free-roaming civets in Gayo, never from caged animals, and is certified by the Gayo Coffee Protection Society (MPKG).

Flavor Notes
Smooth chocolate and caramel, with toasted almond, a hint of vanilla and a gentle earthy, spicy touch. Natural fermentation softens the bitterness and acidity, giving a silky, rounded cup with a clean, sweet finish.

Best Paired
Best enjoyed black, slowly, as a special-occasion coffee. A V60 or other pour-over brings out its clean sweetness and subtle notes. It can also be brewed in a Moka pot or as a gentle espresso. Use a medium grind for filter and a fine grind for espresso, and avoid very hot water to keep the cup smooth.

Characteristics

Origin: Indonesia, Sumatra, Gayo Highlands (Aceh)
Type: 100% Arabica
Source: Wild civets (Kopi Luwak Liar)
Certification: Gayo Coffee Protection Society (MPKG)
Acidity: Low, soft
Body: Medium, silky
Roast: Medium

Delivery in Dubai and other UAE Emirates

Delivery Cost: AED 20 for orders up to AED 200
Free delivery for orders over AED 200

Delivery Times

Dubai
• Orders placed before 2:00 PM are delivered the same day
• Orders placed after 2:00 PM are delivered the next day

During busy periods, delivery may take up to 3 business days. We'll keep you updated on your order status.

Other Emirates of the UAE
• Orders placed before 1:00 PM are delivered the next day
• Orders placed on Friday after 1:00 PM or Saturday before 1:00 PM are delivered on Monday
• Orders placed on Saturday after 1:00 PM and Sunday are delivered on Tuesday

During busy periods, delivery may take up to 5 business days. We'll keep you updated on your order status.

GCC (Saudi Arabia, Qatar, Kuwait, Bahrain, Oman)

• AED 55 flat rate for orders up to AED 500
• Free delivery for orders over AED 500
• Delivery within 3–10 days

Changing the Delivery Address

We can change the delivery address before the order is shipped.

Damaged Parcels

• If the item is damaged upon delivery, refuse the delivery and contact us.
• If the order has already been Accepted, please contact support for further instructions.

Payment

We accept the following payment methods:
• VISA / MasterCard / Apple / Google Pay

We strive to provide high quality service, but if you need to return an item, please read our returns policy.

Return of goods due to changed mind / did not fit

We accept returns if the request is submitted within 3 days of receiving the order.

• The goods must be in the original packaging, unused and in a saleable condition.
• Returns are at the customer's expense - the buyer will arrange for delivery.
• After receiving and checking the goods, the amount will be refunded in a convenient form for the buyer.
• Shipping costs are non-refundable.

Return of goods under warranty (defect or damage)

If the goods are defective or damaged, we will accept a return within 90 days of receiving the order.

• The customer pays for the delivery of the returned goods, but we will compensate this amount if the warranty case is confirmed. It is important to properly store the goods.
• It takes up to 7 business days after receiving the goods to process the return.
• You can choose:
  - Refund to the payment method.
  - Exchange for a similar product (subject to availability in stock).

Important information about returns

• Returns are possible within 3 calendar days from the date of receipt of the goods.
• Returns are only possible for products purchased directly from Cantata, through the online store or a retail store.
• The product must be packed in its original packaging with a full set of accessories and documents.

How to arrange a return

1. Contact us by phone at +971 52 922 7955 (Monday - Saturday, 8:30 - 21:30 GTZ).
2. Send the product back. Shipping is at the customer's expense.
3. Once the goods are received and checked, we will process the return within 7 working days and provide a refund or credit balance.