Kopi Luwak Coffee – 100% Wild Collected

Certified by Gayo Coffee Protection Society (MPKG)

Kopi Luwak is a coffee with a unique history. It is entered in the Guinness Book of Records as the most expensive coffee in the world. Both rarity and an unusual method of production explain the price. "Kopi" in Indonesia means "coffee," and "Luwak" is a small animal with a variety of civets.

Charming animals, luwaks, sweet coffee cherries, and undigested coffee beans come out naturally. They are saturated in the stomachs of leaks with the enzyme Tiverton, because of which coffee changes its chemical composition: it contains less caffeine. It also acquires a special bright taste with delicate bitterness. Despite its peculiar origin, Kopi Luwak corresponds to all existing standards, and its consumption does not harm health.

Coffee has a sweet aroma and a bright, strong taste with explosive bitterness. It can be felt as distinct shades of butter, nougat, and honey, the smell of meringue, halva, and shortcrust pastry baskets with condensed milk, and a long, persistent, and pleasant aftertaste.

This variety will best reveal itself if prepared in a geyser, cezve, cup, French press, or pour-over V60.

Delivery in Dubai and other UAE Emirates

Delivery Cost: AED 20 for orders up to AED 200
Free delivery for orders over AED 200

Delivery Times

Dubai
• Orders placed before 2:00 PM are delivered the same day
• Orders placed after 2:00 PM are delivered the next day

Other Emirates of the UAE
• Orders placed before 1:00 PM are delivered the next day
• Orders placed on Friday after 1:00 PM or Saturday before 1:00 PM are delivered on Monday
• Orders placed on Saturday after 1:00 PM and Sunday are delivered on Tuesday

Changing the Delivery Address

We can change the delivery address before the order is shipped.

Damaged Parcels

• If the item is damaged upon delivery, refuse the delivery and contact us.
• If the order has already been Accepted, please contact support for further instructions.

Payment

We accept the following payment methods:
• VISA / MasterCard / American Express

We strive to provide high quality service, but if you need to return an item, please read our returns policy.

Return of goods due to changed mind / did not fit

We accept returns if the request is submitted within 3 days of receiving the order.

• The goods must be in the original packaging, unused and in a saleable condition.
• Returns are at the customer's expense - the buyer will arrange for delivery.
• After receiving and checking the goods, the amount will be refunded in a convenient form for the buyer.
• Shipping costs are non-refundable.

Return of goods under warranty (defect or damage)

If the goods are defective or damaged, we will accept a return within 90 days of receiving the order.

• The customer pays for the delivery of the returned goods, but we will compensate this amount if the warranty case is confirmed. It is important to properly store the goods.
• It takes up to 7 business days after receiving the goods to process the return.
• You can choose:
  - Refund to the payment method.
  - Exchange for a similar product (subject to availability in stock).

Important information about returns

• Returns are possible within 3 calendar days from the date of receipt of the goods.
• Returns are only possible for products purchased directly from Cantata, through the online store or a retail store.
• The product must be packed in its original packaging with a full set of accessories and documents.

How to arrange a return

1. Contact us by phone at +971 52 922 7955 (Monday - Saturday, 9:00 - 18:00 GTZ).
2. Send the product back. Shipping is at the customer's expense.
3. Once the goods are received and checked, we will process the return within 7 working days and provide a refund or credit balance.